AventiaHome.com operated by OLOR LLC, is an online retailer of premium outdoor living products: grills, outdoor refrigeration, patio heaters and outdoor furniture from leading brands. We ship exclusively within the United States and focus on clear information, fair pricing and responsive customer service, with hassle-free returns (see our Return Policy for details) and secure online transactions. . If you have any questions, please give us a call or send us an email.
Manufacturer-Trained Staff
Feel free to contact our experienced sales and customer service representatives if you require additional information about the brands and products showcased on our website. Our team works closely with the brands we carry and knows their products in detail. With various communication channels available, including live chat, email, and phone support, reaching out to us is always hassle-free.
Industry Knowledge
Need advice on sizing, fuel type or installation? Our team knows the brands we carry and can help you compare models and find the right fit for your space.
Authorized Dealer
As an authorized dealer for our partner brands, we can quickly help with warranty claims or delivery damage and assist you in obtaining replacements as needed.
Safe and Secure Shopping
Our website and checkout run on Shopify’s secure platform. All pages are served over HTTPS with SSL encryption, and payments are processed by PCI DSS–compliant payment providers. We never see or store your full card details.
Shipping and Tracking
Orders are processed and shipped within 3 business days, and ground delivery typically takes 3-4 business days (6-7 business days in total). As soon as your order ships, you’ll receive an email with your tracking number.
Order Review
Every order is reviewed within 1 business day. If there is any question about your order, we’ll contact you by email or phone.
Free Shipping
At Aventia Home, we believe creating your dream space shouldn't involve any hidden costs. That’s why we offer free nationwide delivery on all orders! This means you can browse our extensive collection, choose the perfect pieces for your patio, deck, or backyard, and have them delivered directly to your doorstep without any additional charges.
Once your order ships, you’ll receive a confirmation email with tracking information so you can stay informed every step of the way (see our Shipping Policy for details).
How can you contact us?
If you have any further questions or comments, you may contact us by:
- Phone: +1 (307) 336-7872
- Email: store@aventiahome.com
- Online contact form: https://aventiahome.com/pages/contact
Our customer service is available from Monday to Friday between 9:00 am to 5:00 pm MST.