Majestic Courtyard 36 Traditional Outdoor Gas Fireplace - ODCOUG-36NR

Items usually leave our warehouse within 1 - 2 business days.

• Tracking Information: We will send tracking information to your email address within 24 hours of your order leaving the warehouse. The email will contain a link to track your order online. The tracking information will include your tracking number, carrier name, and shipment status.

• Track Your Order: In addition to the link provided in your email, you can also track your order by entering your tracking number on our website using the following link: Track Your Order: https://aventiahome.com/apps/17TRACK

We currently accept the following payment methods:

• Credit Cards: Visa, Mastercard, Discover Card, American Express, Diners Club,
• Shop Pay: Securely save your shipping and payment information for faster checkout (powered by Shopify), Shop Pay Installments
• Digital Wallets: Apple Pay, Google Pay, Meta Pay, Amazon Pay

Aventia Home takes the security of your financial information very seriously. We use industry-standard security measures to protect your data, including Secure Sockets Layer (SSL) encryption technology.

1. Contact Us: Initiate your return by contacting us within 30 days of delivery. You can reach us by phone at +1 (307) 336-7577, email at store@aventiahome.com, or through our online contact form at https://aventiahome.com/pages/contact.
2. Provide Order Details: Have your order number and a brief description of the reason for your return ready when you contact us.
3. Await Return Instructions: Our customer service team will review your request and provide you with detailed instructions on how to return the item.
4. Return the Item: Carefully package the item in its original packaging, including all parts and accessories. Attach the return label provided to you and ship the item back to us.
5. Receive Your Refund: Once we receive and process your returned item, we will issue a refund to your original payment method. Please allow 3-5 business days for the refund to reflect in your account.

If you have any further questions or comments, you may contact us by:

• Phone: +1 (307) 336-7577
• Email: store@aventiahome.com
• Live chat
• Online contact form: https://aventiahome.com/pages/contact

Each product page details the warranty coverage and duration. If you have questions, contact our customer service team.