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Authorized Dealer | Free Shipping | 30-Day Returns

Bromic Platinum Smart-Heat 500 Gas Patio Heater 39,800 BTU

SKU PLA500-NG
Original price $2,657.00 - Original price $2,657.00
Original price
$2,657.00
$2,657.00 - $2,657.00
Current price $2,657.00

Key Features

  • 39,800 BTU gas infrared heater with a slim, architectural profile
  • 29.8" wide, designed for residential and commercial patios
  • Electronic controls for remote operation from a wall switch
  • Designed to operate in winds up to 10 mph
  • Wall or ceiling mounting; minimum mounting height 8 ft
  • Natural gas or propane; 110V supply (under 2A)
  • ETL / cETL listed; IPX4

Overview

The Bromic Platinum Smart-Heat 500 Gas brings the slim look of the Platinum range to gas heating. With 39,800 BTU of infrared output, it warms people and surfaces quickly, and its low profile keeps a covered patio or restaurant terrace looking clean.

Full electronic controls let you switch it on from a conveniently located wall switch or an Affinity On/Off controller, instead of reaching up to the heater.

300 or 500?

The Platinum 300 is rated at 23,600 BTU and weighs 33 pounds; the Platinum 500 is rated at 39,800 BTU and weighs 44 pounds. Choose the 500 for larger or more open spaces. Heat area figures are Bromic's ratings in ideal, sheltered conditions. Wind, open sides and very cold nights reduce the area a heater can keep comfortable, so for large or exposed patios plan more than one heater.

Mounting and Installation

Mount the heater at least 8 feet above the ground. Clearances to combustible materials are listed in the installation manual (Bromic's low clearance heat deflector is available where needed). The heater needs a gas line (natural gas or propane, matching the model) and a 110V supply, and must be installed by a qualified gas fitter.

Frequently Asked Questions

Does a gas heater need electricity?
Yes. These heaters use electronic ignition and controls and need a 110V supply (under 2A).

Platinum or Tungsten gas?
Platinum is the slimmer, more discreet design. Tungsten offers more output for the money (26,000 or 43,000 BTU) and a honeycomb industrial look.

Can it be used indoors?
No. It is designed for outdoor areas only.

Specifications

Brand Bromic Heating
Collection Platinum Smart-Heat Gas
Heater Type Gas infrared
Model # (Natural Gas) PLA500-NG
Model # (Propane) PLA500-LP
Heat Output 39,800 BTU
Width 29.8"
Weight 44 lbs
Electrical 110V, under 2A
Wind Resistance Designed to operate in winds up to 10 mph
IP Rating IPX4
Minimum Mounting Height 8 ft
Mounting Options Wall or ceiling
Controls Affinity On/Off controller (sold separately) or manual wall switch
Certification ETL / cETL

Documentation/Downloads

Warranty

Bromic Heating covers its heaters with a manufacturer's limited warranty for the original owner. Coverage periods differ by series (Platinum, Tungsten, Eclipse) and between residential and commercial use. Contact us before you order and we will confirm the current U.S. warranty terms for this model.

Legal disclaimers and warnings

Product packaging, owner's manuals and installation instructions may include more information than what is shown on our website. Please read all included documentation before installing or using this product. Gas and electrical appliances must be installed by a qualified installer in accordance with local codes. WARNING for California residents: this product can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.

Frequently Asked Questions

How long does it take for items to be shipped?

Items usually leave our warehouse within 3 business days.

How can I track my order?
  • Tracking Information: We will send tracking information to your email address within 24 hours of your order leaving the warehouse. The email will contain a link to track your order online. The tracking information will include your tracking number, carrier name, and shipment status.

  • Track Your Order: In addition to the link provided in your email, you can also track your order by entering your tracking number on our website using the following link: Track Your Order: https://aventiahome.com/apps/17TRACK
What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Shop Pay (including Shop Pay Installments), Apple Pay, Google Pay and Amazon Pay. Available payment methods may vary and are always displayed at checkout.

How secure is my online shopping experience?

Aventia Home takes the security of your financial information very seriously. We use industry-standard security measures to protect your data, including Secure Sockets Layer (SSL) encryption technology.

How do I return an item?
  1. Contact Us: Initiate your return by contacting us within 30 days of delivery. You can reach us by phone at +1 (307) 336-7872, email at store@aventiahome.com, or through our online contact form at https://aventiahome.com/pages/contact.
  2. Provide Order Details: Have your order number and a brief description of the reason for your return ready when you contact us.
  3. Await Return Instructions: Our customer service team will review your request and provide you with detailed instructions on how to return the item.
  4. Return the Item: Carefully package the item in its original packaging, including all parts and accessories. Attach the return label provided to you and ship the item back to us.
  5. Receive Your Refund: Once we receive and process your returned item, we will issue a refund to your original payment method. Please allow up to 7 business days for the refund to reflect in your account.
How can I contact customer service?

If you have any further questions or comments, you may contact us by:

Does Aventia Home offer warranties?

Each product page details the warranty coverage and duration. If you have questions, contact our customer service team.